Contact: 01-5149267

Customer Care Officer 626 views49 applications

Job Description

  • Answers customer inquiries via phone, email, and in person
  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care
  • Creates and maintains reports about customer interactions
  • Attends weekly staff meetings
  • Participates in team-building activities
  • Develops a rapport with customers
  • Encourages customers to complete surveys
  • Makes recommendations to management to improve customer experience

Job Requirements

  • Good communication skills
  • Experience using Microsoft Office
  • Basic knowledge of office equipment

 

More Information

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Sewa Bajar Private Limited provides its services i.e. Job Posting, Recruitment, Outsourcing , Corporate Training’s and Advertisement under the brand name of sewabajar.com to Jobseekers , Employers and Advertisers based on their requirement.

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Jay Shambhu Bhawan
Jadibuti-32, Koteshwor
Kathmandu, Nepal
+977-1-5149267
info@sewabajar.com