Contact: 01-5149267

Client Relations Manager 71 views1 application

Job Expired

Job Description:

  • Build relationships with key employees among customers
  • Create plans to address clients’ business needs
  • Advise clients on creating profitable processes
  • Schedule regular meetings with customers to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Ensure both the company and clients adhere to contract terms
  • Study competition to find new ways to retain customers
  • Set sales and revenue targets and work diligently to meet them
  • Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

Job Requirements:

  • Proven experience as a Client Relations Manager
  • Proven track record of meeting and exceeding targets
  • Background in customer service; industry knowledge is a plus
  • Experience tracking relevant KPIs (e.g. customer satisfaction)
  • Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Problem-solving aptitude
  • Ability to work well with a team
  • BSc/BA in Business Administration, Marketing or a related field

More Information

  • This job has expired!
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Company Information
  • Total Jobs 4 Jobs
  • Location Kathmandu
  • Organization Type Immigration & Education Consultancy
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Sewa Bajar Private Limited provides its services i.e. Job Posting, Recruitment, Outsourcing , Corporate Training’s and Advertisement under the brand name of sewabajar.com to Jobseekers , Employers and Advertisers based on their requirement.

Contact Us

Jay Shambhu Bhawan
Jadibuti-32, Koteshwor
Kathmandu, Nepal
+977-1-5149267
info@sewabajar.com